Delivery & Shipping

COVID-19 UPDATE

Please note due to the COVID-19 pandemic allow up to an additional 3 business days from the Estimated Delivery Date due to Australia Post delays.
#staysafe 

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Australian Delivery Costs:

  • $9.00 for orders up to $99
  • FREE for orders over $99

The Jewellery Boutique orders are delivered with full tracking information, updated in your order once it has been shipped. 

Australian Delivery Time Frames:

All our parcels to Australia are send via Express services

  • 1 to 5 working days*

* Delivery estimates may be longer during Christmas & promotional periods.

New Zealand Delivery Costs:

  • $15 for orders up to $99
  • FREE for orders over $99

New Zealand Delivery Time Frames:

  • 5-15 working days*

* Delivery estimates may be longer during Christmas & promotional periods.

International Delivery:

We do not currently ship to international destinations other than New Zealand.  

New Zealand GST, Customs Charges, Duties & Fees 

As we are based in Australia and you are buying from an Australian company, we charge you for your order in Australian dollars. The actual price charged to New Zealand customers will be subject to the exchange rate applied by the credit or debit card company. Please note orders which are more than the equivalent of ~NZ$300 and shipped to New Zealand may incur GST, customs charges and duties charged by the NZ Customs Service once the parcel reaches its destination port and must be paid by the recipient directly to the NZ Customs Service or its authorised service provider. Additionally your financial services provider may charge currency conversion and administration fees on purchases and any refunds we provide. We are not responsible for and will not reimburse any of these GST, charges, duties or fees. You can find out more information at:

https://www.customs.govt.nz/personal/duty-and-gst/faqs/